Will I Receive an Automatic Refund For a Cancelled Or Rescheduled Event?

It is at the discretion of an event host to refund tickets for a canceled event or transfer tickets to a rescheduled event.  

HomeTown Ticketing recommends contacting the event host directly for further details on their policies. 

 

If the Event is Rescheduled

If the event host choses to reschedule the event,

  • The event host may choose to honor existing tickets for the rescheduled event.
  • The event host may choose to automatically send new tickets for the rescheduled event.  These new tickets would be sent to the email address provided in the original order.

 

If the Event is Not Rescheduled

If the event host chooses not to reschedule the event, please review the information below. 

  •  If a refund is processed, an email confirmation will be sent out. From the processing date, it can take approximately 7-10 business days for the refund to reflect.
  •  If you do not hear from your event host within a week, HomeTown Ticketing recommends you contact the event host directly for a status update on their decision.